A: Anonymous Plugs is a durag company with the goal to offer a greater variety of durags that can be worn in multiple ways to suit different occasions. We are inspired by bold colors, and we strive to create durags that will stand out, yet remain comfortable and stylish. We are dedicated to promoting the rich diversity within the durag culture and we are looking forward to seeing what the future of durags holds!

A: Our difference is our dedication to versatile style and superior quality. Every durag is meticulously hand-made upon each order. We do not mass-produce. This ensures exceptional craftsmanship and the highest quality materials, resulting in a durag that is comfortable, perfect for any occasion, and built to stand out as your personal "Crown."

A: To maintain the longevity and material integrity of your durag, we recommend hand washing in cold water with a gentle detergent. Air dry only—do not put your durag in the dryer, as this can damage the material and affect the fit.

A: We offer a standard universal size that is designed to fit most head sizes comfortably. The extended and robust ties allow you to customize the fit, making it perfect whether you are focused on protecting your hair or creating a unique style statement.

A: For the most secure shopping experience, we exclusively accept PayPal. When you proceed to checkout and select PayPal, you have two options:

Pay with your PayPal account for maximum security.

Pay as a guest using a major Credit Card or Debit Card (Visa, MasterCard, American Express, etc.) No PayPal account is required to complete your purchase.

A: Since every item is custom made (fabric purchased, cut, and made) upon each order, processing takes 3-5 business days. We promise the wait is worth the unparalleled quality!

Q: What are the shipping timelines? A: Shipping begins after the 3-5 business day processing time:

Standard US Shipping: Takes up to 3-5 business days after processing.

Express US Shipping: Takes up to 1-3 business days after processing.

International Shipping: Takes up to 1-3 weeks depending on the country.

A: Yes. ALL INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR PAYING THEIR OWN TAXES & DUTIES when receiving their package. These fees are determined by your local customs office and are not included in your purchase total.

A: We do not offer returns or exchanges. Each item is custom-made (fabric purchased, cut, and made) upon order, as noted in our processing time. Furthermore, due to health and sanitary reasons, anything worn on the head is not resalable. We encourage you to review all product details before placing your order.

A: For the most secure shopping experience, we exclusively accept PayPal. When you proceed to checkout and select PayPal, you have two options:

Pay with your PayPal account for maximum security.

Pay as a guest using a major Credit Card or Debit Card (Visa, MasterCard, American Express, etc.) No PayPal account is required to complete your purchase.

A: Since every item is custom made (fabric purchased, cut, and made) upon each order, processing takes 3-5 business days. We promise the wait is worth the unparalleled quality!

Q: What are the shipping timelines? A: Shipping begins after the 3-5 business day processing time:

Standard US Shipping: Takes up to 3-5 business days after processing.

Express US Shipping: Takes up to 1-3 business days after processing.

International Shipping: Takes up to 1-3 weeks depending on the country.

A: Yes. ALL INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR PAYING THEIR OWN TAXES & DUTIES when receiving their package. These fees are determined by your local customs office and are not included in your purchase total.

A: Yes. ALL INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR PAYING THEIR OWN TAXES & DUTIES when receiving their package. These fees are determined by your local customs office and are not included in your purchase total.